A sincere ‘thank you’ is one
of the loveliest things to be heard. It warms the heart, puts smile to the face
and adds joy to the heart. It makes one feel like a fulfilled hero even though
he may have accomplished the smallest of tasks with the slightest of efforts.
We starve others of this
little but lovely expression due to several reasons, most evidently;
self-centeredness, pride, or a mere nonchalant and uncaring attitude. Hard as
it may sound, if we can be honest, this is often the case.
I have discovered that there
are 2 situations that can lead to us use the word ‘Thanks’
1. ‘Thanks’, the gratitude, and
2.
‘Thanks’, the courtesy.
It gets me thinking
sometimes how people fail to say ‘thank you’ as well as they should, either as
a result of showing gratitude to someone for doing them a favor, or as a result
of being just courteous to people they meet on their day to day activities. I
came to the conclusion however that it takes a conscious effort to create this attitude,
because it is an attitude.
So for us to understand
exactly what ‘Thanks’ mean, let’s look at the two cases where it can be used,
with examples of course.
‘THANKS’ THE GRATITUDE
We all know what I mean if I
say ‘gratitude’, except perhaps... emm… well, except perhaps, you’re from
another planet. We all (in this planet) have tons of reasons to show gratitude
to the people we encounter daily in life. Our parents, guardians, friends,
relatives, colleagues, etc, deserve gratitude for the little favors they do us.
Yes they do deserve some gratitude for being there for us, not only for what
they do, but for who they are to us.
Taking this further, we take
for granted some privileges we possess; some gifts that we have: clean air to
breathe, clean water to drink, food to eat, the life that we have, our health,
our families and friends; eyes to read this article, and what-have-you. Things
to be grateful for are indeed numerous.
OK, now…
‘THANKS’ THE COURTESY
Courtesy… a big word isn’t
it? For some, this word exists only in their dictionaries (if indeed they have
one). We live in a world filled with people who would rather eat crap than be
courteous (sorry if my analogy is too crude). Come to think of it, what does
the word ‘courteous’ mean to you? I’m serious, give me a reply now. I’m
waiting… don’t consult anything yet, just from your mind.
Did you come up with
anything? A lot would use another word, say, ‘Kind’, ‘Polite’, and
‘Respectful’. If you are among this ‘a lot’, that’s good enough. Let’s try you
again with my second question. How many people can you remember being kind,
polite and respectful today? When I say ‘people’, I mean those that you owe
absolutely no responsibility to be kind, polite and respectful to (so your boss
is excluded).
How do you feel when you
discover someone being courteous only when he/she has to? I’ll tell you how I
feel; I feel irritated and disappointed. Courtesy has to be part of our lives.
We have to use the word ‘thanks’ as many times as possible in a day to express courtesy,
even when it’s not in our place to do so.
I’ll tell you a little tale.
I was making a purchase with a friend of mine at a shop. After the purchase, I
said ‘thank you’ to the salesperson. My friend was kind of uneasy with that.
‘She was supposed to tell you that, not the other way round’ he blurted out.
Well, that’s true in a way, I reasoned, because I could easily go to another
shop making the former shop lose a sale from me. So I was supposed to be
thanked. But does it matter? I think it doesn’t. When courtesy is a part of us,
petty things like this don’t matter. We use ‘thanks’ at almost every encounter
we have with any mortal.
So, here we are. What if you
are guilty of failing to use the word ‘thanks’ either to express gratitude or
to be courteous? What do you do?
HOW
DO YOU SALVAGE THE SITUATION?
Here are some things you can
do: It’s a 3-step process:
1.
ACKNOWLEDGE YOUR MISTAKE:
Yes, you are at fault. Let
me tell you one thing. In situations like this, people are very unlikely to
complain directly to you, so it’ll be kind of difficult for you to fully know
unless you are absolutely honest with yourself. You must realize that you’re
committing an almost unpardonable offence.
Most people- spouses,
children, employees, friends, relatives, etc- will gladly give up a lot just to
hear a word, yes, A WORD of appreciation, encouragement or acknowledgement from
you, for their contributions or efforts, no matter how minute, irrelevant or
even mediocre those efforts may seem. Even if they are being paid for it, it
doesn’t matter. It’s demoralizing, disheartening, discouraging and saddening to
be ignored.
2.
DECIDE TODAY TO TURN A NEW LEAF
Yesterday is gone (together
with its woes); tomorrow is yet to come (hopefully, with few woes). Today; the
present moment, is only what you have and can use.
Decide today to have a
change of attitude. I mean today; the present moment. Start appreciating
people-everyday, everywhere, for anything at all: opening of a door, a service
delivered to you, a waiter, a cashier, a barber, a tailor, a cab man, a
cleaner, a gift sent (this one, of course, is all too obvious), a call, a text
message; the list is endless.
Appreciate people! It’s a
great habit to adopt. Even a mere warm smile will go miles in making people
feel and become better. Start today. Start with the next encounter. START NOW.
3. MAKE IT A HABIT
Perhaps you’ve done grievous
harm by failing to appreciate people. Fret no more over your mistakes. They’re
in the past now. The way to make this thing work, however, is to make it a
habit; a part of your life, just like your breath, and the way to make it a
habit is to consciously do it so frequently and with persistence till it now
becomes a part of your subconscious mind. By then, you cannot help but be
courteous; you cannot help but show gratitude; you cannot help but say ‘thank
you’.
In a situation where you’ve
failed someone in this regard; now that you’ve turned a new leaf, go over and
make amends. Begin with the next opportunity you have. Just do it; with all
sincerity. This habit makes you a friend of all, so stick to it.
That’s all there is to it,
gentlemen and ladies. Not much of a work, is it? Well’ I’ll leave that to you
to find out. Remember, the way to make this thing work is to take action: to
actually DO IT.
SEE YOU AT THE TOP…
SEE YOU AT THE TOP…
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